We purchased a Washer Machine from Brandsmart Feb 18 2019 Model is a MAYTAG Top Load HE From The Day we Picked-Up the washer machine, the control panel console never properly responded to the Touch Panel. There was a very Long Delay after placing finger-touch upon the console switches, But Console Eventually Responded and We figured we'd simply tolerate the latency. Moving Forward to September 2020-- We began to notice water pooling beneath washer on occasion, The Leak seemed to be intermittent at first-- October 2020 the leak was now very prominent, Every Time we washed a load of laundry, we would notice near a gallon of water beneath the Maytag Washer. We called the *Warrantech tele number located on the receipt. Beginning early October we have reached-out to Warrantech for Service on 7 Occasions over a Two week timeframe. We were informed that a Service Tech would visit. ( Nobody Every Showed-Up) After calling and calling back over the weeks our issue simply fell on deaf ears. We Got Absolutely Nowhere with this Warrantech. --Today is November 29 2020 and now the Maytag Washer Machine is Dead-Unresponsive! We have Launched a Credit Card Payment Dispute with Brandsmart / October 2020 At this time, we have Video Footage of the Unresponsive Machine as well as the Copious Amounts of water leakage over the past few months. Last Month; I would have settled for a *Repair, Today I Want an Entire Replacement! My Extended Warranty Covers 5 Years!