ronald H.

Made reservation before Covid 19 was identified. Subsequent "no travel" restrictions were implemented, in addition no services were open in the area of my intended travel. Contacted "customer service" {truly a misnomer) to cancel or at least move reservation once travel restrictions were lifted. No response, tried again with same no response in any form though credit card was processed on their end.
Email today offering some sort of "deal" for people who had to cancel but you cannot access the "deal" via their web site. I'm sure my $500 has been well spent in India. What a pathetic organization, ought to be indicted.