StubHub is not standing by its previous agreement to offer a full refund. Instead, it unilaterally altered its agreement with customers and is keeping Buyers' money--INTEREST FREE!--offering a 20% bonus to future events--WITH A DEADLINE! This is both contractual fraud (changing the terms) and theft (keeping other peoples' money). IF YOU HAVE ANY STANDARDS AT ALL--do not do business with this fraudulent group of bandits.