Ronald B.

Don't use this company! They allow people to sell gift cards and then continue to use the cards. If you don't use the card within the CardCash.com 45 "guarantee window" you are out of luck. I had no idea when I bought the gift card that the original seller would retain the ability to still use the card. Bad Business CardCash.com. Like I promised, I will give you a big negative review everywhere I can so that others can avoid your company. Stay tuned for my Youtube video. Your NOT helping me with the $50 rip-off will cost you much more in lost business. And you deserve it. Shame on you!

STOLEN Gift Card!
I purchased a $50 Build a Bear gift card from CardCash.com in February of 2020. Went to use it on 1/9/2021 and was told it has a $0.00 balance! This was after my daughters had already picked out their bears so what was I to do. I paid AGAIN for the two bears. I digress. I called Build a Bear and was told that the card had been used in California on 12/18/2020. They gave me the store location and time, but would not give me any additional information. I was NOT in California in December of 2020.

I called CardCash.com and did not get much help. They have a 45 day guarantee which I have passed. But what they really need to do is find out if the person that sold them the card is the same person who used it. No matter how you slice it, this is THEFT! I paid for the card and someone else used it. Either the person who sold it to CardCash or someone else or did CardCash.com sell my card again? Without a thorough investigation by CardCash.com I won't know! I was told my situation would be reviewed by their "Claims Department" so let's see if they make this situation right.

Your business is based on repution and trust CardCash.com. If you sell a gift card to someone, it should be theirs to use 100% for as long as they choose to hold it. If some type of theft occurs, you should take 100% responsibility and make the situation right. I hope you make this situation right, or else you will see a honest review video on my youtube channel (Ron's Basement).