I have been a long time customer of herbergers. Unfortunately Herbergers closed down in our area. I have been faithfully paying off this credit card. I have been diagnosed with terminal cancer and imy treatments have taken a toll on my mind. I have been late a few times but did pay the late fee. I know i am accountable for paying my bills but do not understand why a late fee under my medical condition cannot be waived at least once. This vank has no empathy or compassion for those that are trminally ill. The late fee will be paid but thought i would add this to their review.