Romel C.

My Dell laptop stopped working soon after the two year Service Contract that I bought expired. Worse is, this happend after I installed a Dell update I received through the built in Support Assist in my laptop. Initially Dell contacted me several times to have my Service Contacts renewed for $300+. I did not renew. Soon after that I received a notification from the built in Dell Support Assist that a Dell Update is available for my laptop. I normally receive these kinds of updates during the service contract and will install it without encountering issues afterwards. I clicked and installed the update and after my laptop restarted nothing works anymore. No program would launch, not even the "Settings". I tried to fix it with McAfee but with no success.