Roman S.

They took money from bank account on Monday.
Tuesday they couldn't proceed with a transfer with no reason.
Same day I provided all document to support my transfer.
Thursday they sent me email stated that they could not verify the info and my account is closed.
Upon speaking with representative they offer me to go to my bank and recall ACH transfer. After speaking with bank representative I was told that there is no way to recall ACH transfer from my bank and its something has to be done from their end.
After telling them that I will open fraud investigation they were able to issue a refund.
Bottom line never again.
Customer service representative Erika was helpful though!