I will only shop at this website for my technology needs. When I need to buy parts for a new PC, or I need to replace a worn out router, I will always check with newegg before anyone else. The reviews for newegg's products are often helpful and far more than I can expect from any other technology retailer, both on an offline.
I can also count on their RMA process because I have had to perform it a few times myself. There were no problems at all, just a quick phone call, print up a label, an tape it to the shipping box. You are done! Speaking of shipping, their deals are phenomenal. I have literally saved hundreds of dollars not only on shipping but on the lack of sales tax (then again I live in Texas).
I have used newegg for over 7 years and I do not regret a single one. It is a permanent fixture in my computer technology operations and, so long as it continues as it does, will remain so.