I purchased a premium plan to host my website, plus 2 gmail mailboxes. Had a lot of trouble setting up the site and could get no support, ever. Then the worst part is that the gmail mailboxes where not sincronizing as expected between devices. Learned the hard way I needed to switch to Outlook. I purchased a yearly plan and only used 1 month before I realized this was not what I needed. Wix will not refund me for the 11 months I am not using. I actually already purchased new mailboxes from Outlook, but have this expense for a Wix service I am not using. I talked to Google Support (which is nice) and they explained that If you purchase the mailboxes directly with them you CAN get a refund. So Wix is robbing customers and keeping the money. I have not been able to talk to anyone for 3 weeks. I only get robot answers. Worst of all (even worse than Wix robbing me) is that I need to change the CNAME records in my domain settings to re-configure my mailboxes to Outlook, and Wix will not let me! They are holding me hostage.
This is a terrible company, designed by experts in marketing to take people's money. They advertise that you don't have to be an expert to build your own site. But they will take advante of you if you are not an expert. Wix is a fraud.