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Purchased Epiphone Electric Guitar, product delivered without Amplifier despite committment listed on company website and twice verbal confirmation from Product Specialist. 3 Weeks on no proper response from helpdesk. Have available call recording. Further product was shipped with no invoice, no warranty card. No response from Senior Management - Sunil Singh (CEO), Ashutosh Pande (Founder & Chairman), Shawn Pereira (Head of Sales), Jay Srinivasan IPAL Funding Manager). These are the people who built the company, imagine getting response from staff below. Will never buy or recommend anyone to Bajaao. I will ensure to take this to consumer forum and get justice done.
Tip for consumers:
It is always better to go to a physical shop and buy such products, especially if you can wait.
Products used:
Epiphone Slash Signature Electric Guitar
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Their Customer care team is really bad. I suggest you buy from a Pro audio Shop near you. I lost...
