I am always reluctant to trust 3rd parties with my property and it was with some reluctance that I sent my I-Pod to the I-Pod doctor when it started shutting down immediately after charging! I suspected the battery but thought it might be something more. When the need to leave it to completely discharge before recharging and rebooting eventually became a daily occurrence I relented and sent t to the I-Pod doctor. The result just 4 days later is that I now have a fully functioning I Pod again. These people do an A1 job at a good price. Do not hesitate to use them.