Roger S.

We have storage at 1200 Legion NE Albuquerque, NM. There is often nobody on duty here despite claims of this being a secure location.

Our trailer was broken into and burglarized and there was no employee to be found anywhere. Called corporate who said they would contact the manager. I observed a homeless *** living inside the security fence on the property. As there was nobody to contact locally the *** is still on the property.

Contacted the police who suggested I file a report and I did. I have noted many times that there is nobody around who works for Extra Space and on Sunday the place is wide open. Evidently the security cameras are useless.

Unsecured property and the customer service has been non-existent. I have attached photos of the house that the homeless individual built on Extra Space property,.