A website that talks to you!?! Maybe I'm still a bit of an internet rookie, but I thought that only the big corporate companies like Verizon or AT&T offered an instant chat feature on their websites, not just some online hydro-shop. But that's the first surprise I found when I was searching for a cheaper alternative to my local "rip-off" hydro stores.
So when I saw that little button that said "Chat" and decided to put it to the test, most likely an outsourced feature, right? Again I was surprised to find that there was a real person on the other end and that they actual had very credible information. I asked them about "beneficial" bacteria and fungi and they gave me a lot of good info, and of course included links to purchase. I can't complain about the shipping or other customer services because I've always gotten what I ordered, and on time, but then again people love to complain on these review sites. Overall I've really benefited from the prices and info from igrow, and if you can't tell, I really dig that "Chat" feature! If you are a dedicated hydro-hobbyist like me, then don't let a few bad reviews turn you off from this cool hydro site!