Roger H.

Recently booked an overseas flight with kayak and they passed to these folks'ss web site. Had to make a change due to an unfortunate accident and I will NEVER call them again for the following

1) spoke to airfare.com after over a dozen phone calls and folks who lied and tried to extort an additional 350 dollar change fee found out they had listed us as a no call no show, even tho we had emailed prior to the deadline after speaking to an agent who advised us to do so
2)airlines folks where rude, non truthful and most definitely trying to scam us wide range of stories and excuses.
3) you can not actually get to speak to a rep from airfare. Comw ho will answer any Q truthfully. Supervisor rude and offensive

Still on going but legal action to be taken to get back well over 1500 dollars in scammed fees

Recently booked an overseas flight with this web site. Had to make a change due to an unfortunate accident and I will NEVER call them again for the following

1) Kayak books thru airfare.com after over a dozen phone calls and folks who lied and tried to extort an additional 350 dollar change fee found out they had listed us as a no call no show, even tho we had emailed prior to the deadline after speaking to an agent who advised us to do so
2)airlines folks where rude, non truthful and most definitely trying to scam us wide range of stories and excuses.
3) you can not actually get to speak to a rep from kayak
4) still on going but legal action to be taken to get back well over 1500 dollars in scammed fees