- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
This place is a joke. They dont reply to any emails or any form of contact, they email me 3 months after I ordered saying my order will arrive in 110 days...
Called my visa to have the charge disputed... wish I would have rodered from amazon. Would have received the product in 2 days for $10 more...
Roger hasn’t received any thanks yous.
Roger doesn’t have any fans yet.
Roger isn’t following anybody yet.
Empty.
This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Roger,
We are sorry to hear about your experience. We've tracked this order and the parcel arrived at the destination post in your country on 2017-01-27 21:42. Here is the link for the tracking result: http://www.17track.net/en/track?nums=RF428348074SG
We suggest that you contact your post office and ask them about the delivery of this parcel RF428348074SG since they are in charge for it right now. For the meantime, we will also file a dispute for you for a refund.
Once the dispute is filed, the seller is given 5 days to resolve the issue. If the merchant will not resolve the issue until the 5th day since the dispute was filed, please contact us back so that we can assist you in escalating the case to our Resolution Center.
Once proven by our team that you did not get your order, you will get your money back.
Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com