Roger E.

Having purchased two tickets on the 7th August 2009 for a concert on the 17th October, I had not received the tickets even on the day before the event was to take place. After several e-mails (no other contact details given) I received a reply stating that their supplier had let them down and no tickets were available. I was told that a full refund would be made to my credit card account. After 28 days of waiting, still no refund!
I have explained the situation to my credit card company and they have reassured me that I'm protected by the card and my account will be reimbursed under that protection. It's clear that no refund will be coming from the UK Ticket Factory and I should imagine that they are making a huge income from these bogus ticket allocations by simply keeping the customers money.
DON'T USE THIS COMPANY. IT IS NOT A UK COMPANY (IT'S HUNGARIAN) AND IF THIS WARNING IS TOO LATE, CONTACT YOUR CREDIT CARD COMPANY ASAP FOR HELP!