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Ro G.

Contributor Level

Total Points
81

1 Review by Ro

  • Tmart.com

2/25/19

Ordered some Christmas lights through this site and the price was great. Then after questioning them about where the order was because it should've been shipped out the next day they responded with that they are out of stock. Looking back on their website they have the same item listed three different ways all in stock with different prices. I pointed out that lucky for them they do have it in stock so they can ship it out. Then they contacted me and said the price has changed and how many I would like to order?! Keep in mind they have already charged my card for the original order. I would like to charge them interest on my money that they have while they are delaying my order which will probably never come. I am now contacting my credit card company to reverse the charges. Do yourself a favor, and buy your goods from some other reputable dealer.

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Tmart T. – Tmart.com Rep

Dear customer,
We are sorry to hear this feedback.

Is any misunderstanding between us?

And we have email service for contact:
http://tmarthk.desk.com/customer/widget/emails/new

Would you please tell us the problem in detail?

So we will do our best to help you and give you a satisfied solution after verify.

Look forward to hearing your reply.

Best wishes,
Tmart Service Team

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