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I am done with DHGATE. They have nothing but scammers selling on their site. This is the second time I have purchased on their site and the seller has given me fake tracking numbers and dhgate releases payment when item is delivered to someone else. My suggestion is if you have to buy from them... as soon as you get a tracking number file a dispute otherwise the seller will claim the money when the fake tracking number is delivered. My payment was claimed within 5 hours of my item being delivered to another address. DHGATE will just sit on the case once money has been claimed. DO YOURSELF A FAVOUR AND DON'T BUY FROM DHGATE
This site is a phoney. Takes your money and doesnt ship out your items. If you have been scammed file a report through your law enforcement office. File a chargeback on your credit card. If you can provide information on the key individuals that are from Montreal, Quebec and are responsible for scamming us, please post on YouTube.
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Ro,
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com