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Rodney S.

  • 1 Review
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Experience: Business

Member since March 2021

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1 Review by Rodney

3/30/21
Verified purchase

NEVER order parts from this company. I ordered a steering box for my classic car and they sent the wrong one even though I gave them tagged part #, year, model ect. I eventually sent my part to their rebuilding mechanic. When it was all said and done they refused to refund me a core charge of $350 when there was never actually a core involved in this transaction since they sent me the wrong part. I tried to talk to upper management but accounting told me it's policy and they won't refund me. I am currently filing a claim with BBB so this awful customer service doesn't happen to anyone else.

Tip for consumers:
Do not do business with this company please.

Products used:
A rebuilt part

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