Bought music, couldn't download it and had to get "pro" subscription which said it allowed free PDF versions of purchased sheet music. Went to download purchased sheet music and had to pay more for the "free" PDF. This website is crooked. Do Not Use this site. There are many others that are honest.
Hi Rod, we’re sorry to hear you’re unsatisfied with your Musicnotes experience. When purchasing our Pro Plus membership, PDFs are only made available for sheet music arrangements that are purchased at the time of the Pro Plus membership or after. We’d be happy to provide you with the PDF you need, or issue a refund. Please contact us via support@musicnotes.com so we can resolve this issue for you. Further info on our Pro memberships can be found here: https://help.musicnotes.com/hc/en-us/articles/360013153671-Musicnotes-Pro-Standard-and-Pro-Plus-Terms-and-Conditions
We look forward to hearing from you!
Rod Has Earned 2 Votes
Rod M.'s review of Musicnotes earned 2 Very Helpful votes
Hi Rod, we’re sorry to hear you’re unsatisfied with your Musicnotes experience. When purchasing our Pro Plus membership, PDFs are only made available for sheet music arrangements that are purchased at the time of the Pro Plus membership or after. We’d be happy to provide you with the PDF you need, or issue a refund. Please contact us via support@musicnotes.com so we can resolve this issue for you. Further info on our Pro memberships can be found here: https://help.musicnotes.com/hc/en-us/articles/360013153671-Musicnotes-Pro-Standard-and-Pro-Plus-Terms-and-Conditions
We look forward to hearing from you!