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Rod D.

Contributor Level

Total Points
163

2 Reviews by Rod

  • FastGrowingTrees.com

7/8/21
Verified site experience
  • Filters Fast

2/6/19

Buyer beware! I ordered a humidifier on 12/24/18 and it showed it was in stock and available to ship in a day or two. I heard nothing from them and so called sales and was told it would be shipping on 1/4. Never heard anything so called and was told it was out of stock and would ship on 1/14. Saw or heard nothing so called and told it was expected in on 1/21. Heard or saw nothing so called and was told it was the 27th. Nothing, then told the 31st now well over a month since my card was charged. I was given so many stories as to why it wasn't shipped. My last call on 2/4 said it was now going to come in on the 11th and they would expedite shipping which they said they would do three times before and give me $10 off for my patience. I cancelled the order, place somewhere else 2/5 and it will be here on 2/6. Will never order anything from them again, not honest or trustworthy.

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David A. – Filters Fast Rep

Hi Rod, we were able to submit a refund for you and discuss with you how to move forward. We hope that you are happy with the resolution we provided for you. Thank you for taking the time to leave us feedback on your experience, we have gained so much and will implement new policies to help communicate with our customers in regards to delays.

Rod Has Earned 3 Votes

Rod D.'s review of Filters Fast earned 3 Very Helpful votes

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