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Rod D.

1 Level 1 Contributor
  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Autos & Vehicles

Member since August 2011

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2 Reviews by Rod

Purchased two previous vehicles, one used and one new. The sales staff was pretty good and worked to get my wife and I into the the rides. The problem is the maintenance department. At every turn over the last 5 years or so we were treated like we didn't know what we were talking about, incorrect repairs being made without consent, and repairs claimed that did not take place. To be fair, the owners were more than helpful when we took our problems to them. And it seems that troubleshooting methods required by the corp aided in incomplete analysis. In the end the problems were all corrected but I just have a difficult time with the auto repair management. When looking for a new car most recently we felt like we didn't have enough dough to make it worth their time so we went else where. That may have been a result of recent repair complaints though. I'd say give 'em a try, the owners when approached are far better than any others I've dealt with when problems occured. The fixer guys,... not so good. Sales team,. Pretty good-usually.
After getting the shoulder at a local dealership I heard about Dave Smith. Went to the web site and left an email message. Was contacted withing a couple of hours and stated my wishes. My sales rep Mr. Countryman explained why and how Dave Smith's offers great deals. It sounded worth a visit,... a 300 mile drive visit. I got a 30k Dodge Grand Caravan "Crew" for 24K. That was a good deal. There was no hassle and to top it off, they offered financing that cut my pre-authorized loan interest in half saving me $100 a month. Couldn't be happier. I'd recommend Dave Smith Motors hands down.

Rod Has Earned 2 Votes

Rod D.'s review of Dave Smith earned a Very Helpful vote

Rod D.'s review of Gilbertauto earned a Very Helpful vote

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