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RoChelle C.

Contributor Level

Total Points
85

1 Review by RoChelle

  • AngelBrinks

9/27/19

The unprofessional manner in which the Angel Brinks customer service representative handled me today was beyond reprehensible I don't think that I've ever felt so disrespected. After admitting that they did not properly disclose how long my item will take to ship, they refused to cancel my order.
After placing my order on September 14th, I waited for shipping information that has still not come as of September 27th. I explained to them that I was not comfortable with this any longer and I would need to cancel the order since the item has not been shipped.
The representative repeatedly cut me off and treated me as if I was an annoyance for even asking questions. I was very excited about this purchase and I'm disappointed that I have now spent my money somewhere where I am not valued. I Realize that no one probably care about my feelings at this company but at least I would've spoken my piece
Please be aware of what you're buying and who you're buying it from. If it doesn't matter to you how you're treated- proceed and wait however long it takes. It may be worth it to you

RoChelle Has Earned 5 Votes

Rochelle C.'s review of AngelBrinks earned 5 Very Helpful votes

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