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Rob S.

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1 Review by Rob

FreshwaterSystems

  • FreshwaterSystems

“Bad Service - they made a mistake and sent the wrong part”
2/27/18

They sent the wrong part for my order... didn't send the RMA package slip until 4 PM on a Friday... didn't ship the new part until I called them Monday and insisted they expedite it... and then the package was "mishandled" and isn't going to arrive until Thursday... again it was their mistake.

Also, the part was $20 more expensive and the only reason I bought from them was that they could ship it faster.

Obviously just a warehouse store that doesn't care about customer service.

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