Rob s.

I also had the worst and most unbelievable appalling service with otel.com!

Never use them! Fraud, fraud, fraud! This company is very bad! Im contacting my lawyers!

All of our flights were canceled due to a strike in Buenos Aires - we planned to stay at a hotel booked here. After the 2 day strike, we planned to go to the hotel but we couldnt get flights for another 2 days due to the backlog. We called there customer service several times of this hotel and they were really unhelpful and awful. We explained about this situation due to unforeseen circumstances but they were uninterested. We lost like $800USD!

This company is extremely poor with customer service and is not interested in helping anyone. Please avoid 100% this company! Never use them!