Thumbnail of user robr188

Rob R.

Contributor Level

Total Points
84

1 Review by Rob

  • Instacart

6/13/19

Placed an order, and within one minute cancelled it (it had the wrong item as part of the order). Placed a second order with the corrections. We hit the cancel button and it advised us the order was cancelled. Later the order shows up. And then the second one shows up. We got charged for both orders. I wrote customer service (joke) and they are as dumb as a rock. They just can't figure out what I am trying to tell them. Their CEO has a bigger problem than he thinks. What a POORLY run company, with not a clue what they are doing. Go with the grocer delivery service themselves--you'll be much happier.
Obviously by the reviews besides mine, this is a joke of a company.

Rob Has Earned 4 Votes

Rob R.'s review of Instacart earned 4 Very Helpful votes

Rob hasn’t received any thanks yous.

Rob doesn’t have any fans yet.

Rob isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jills1148
3/25/24

I was trying to do a good deed. 5 young children were not going to have Easter baskets this year...

Thumbnail of user withlovebytere
3/25/24

I did an order and never arrived. I contacted the help center and they didn't want even to check...