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Rob P.

  • 1 Review
  • 1 Helpful Vote
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Experience: Shopping, Clothing & Fashion

Member since June 2019

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1 Review by Rob

HSN
6/9/19
We just purchased an RCA Pro Tablet from HSN May 2019. After receiving it and setting it up, we contacted our cellular provider to activate the HSN tablet on our cellular account. ATT told us to switch out the SIM card. Much to our dismay there was no SIM slot on the RCA. ATT advised us the tablet was WiFi only, which meant we were using a product that was only usable on unsecured WiFi since we have no dedicated WiFi service where we live which was NEVER mentioned by the HSN Huskers on their infomercial. HSN would not be able to sell their crap if they were honest. They hope most people that purchase their crap won't understand "unsecured" and use it at their peril.
You watch these CARNY folks on HSN infomercials and they go through the Switch & Bait process so fast you don't get to spend anytime on the important details.
They like to lull in into a sense of trust to follow the bouncing ball to order the product because we're telling you the whole truth and nothing but the truth.
We're STUCK with the additional add-on's we purchased with this HSN RCA Tablet.
Talked to an HSN Supervisor June 9,2019 at 9:45am. He defended HSN's Infomercial not having to tell the BUYER all the facts. He stuck to this position during our 30 minute conversation arguing that it was not HSN's responsibility to advise the prospective customer regarding the limited unsecured connectivity.
Buyer Beware should be their MOTO.

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