Rob N.

I signed up for BigDeals.com and I think that they should have named it BigScam.com.

After watching some bidding I realized it would take some patients to bid and win. I only bid on item I wanted. Researched what other auctions closed at and used a plan on bidding that worked twice for me on the two items I won (Kindle and IPod). Both items would have cost me $229 and $139. I guess if you figure how to bid and win a couple items they cancel you with no chance for review. See the e-mail I received below.

Oh yea, try and contact them, that is a joke. No customer service number to call and since my account was canceled I could not go to their website and submit a question. They do not want your questions or feedback, JUST SEND THEM YOUR MONEY.

Much to my surprise I received an e-mail (shown below) saying that my account had been canceled due to their terms of service agreement. What I did other than deploy what seemed to be a winning approach to bidding is beyond me. I take it that if you win a couple times you will be canceled. I have yet to hear back from them on what it was I did to cause them to cancel my account.

They did note that they would send a refund, will see how long that takes. I can bet it takes longer for me to get my money back (if I do) than it did them to get payed for me purchasing their tokens.

Hello,

Our goal at BigDeal.com is to add a bit of excitement to the shopping experience. While we want to provide access to great deals on popular products to all of our users, there are occasions when we are unable to extend a relationship as outlined in our Terms of Service.

After careful review, we have elected to permanently close your account.

We enforce our Terms of Service to level the playing field as much as possible and make the bidding process transparent and fair for all of our users.

All orders on this account have been cancelled and a refund in full for these orders and bids purchased, in the amount of $243.62 has been issued.

Feel free to contact us if you have any further questions, however our decision in this matter is not subject to further review.

Rachel

Account Verification Department

BigDeal.com

One last note, I do realize how they make their money and the ugly profits that they make on some of their products so I approached this with caution and a plan for bidding. Had they not canceled my account and I had received the merchandise my thoughts would have been different.