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Rob N.

1 Level 1 Contributor
  • 4 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Computers & Technology, Shopping

Member since August 2014

  • Reviews

    4

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    713

Review Distribution

4 Reviews by Rob

11/17/15

After carefully following all terms and conditions to qualify for an eBay provided 20% discount promotion, it did not work. I have so far spent 26 days and close to 50 messages trying to get the discount. So say that they are unhelpful and the customer service offered is appalling puts it mildly. Why would you run a business like this?

Tip for consumers:
Beware of eBay discount promotions, just like me you may not get it and they will not help!

Service
4/19/15

This supplier thinks that the Sales of Goods and Consumer Rights Acts do not apply to them.

They refused to handle a simple complaint about a faulty mouse and shirked their responsibility to deal with the problem, as required in law as they were the retailer.

Telling a consumer that they have to contact the manufacturer is totally incorrect in the UK.

Fortunately for me, the purchase was made on Amazon where GA Business were trading as a Marketplace Seller and of course Amazon, being aware of the law refunded.

I will ofcourse never deal with this business again.

Service
Returns
8/12/14

EBookers want $100 to remove ONE letter from a passenger name on a flight booking with South African Airlines. EBookers blame SAA for the fee and SAA blame ebookers.

8/12/14

EBookers want $100 to remove ONE letter from a passenger name on a flight booking with South African Airlines. What scammers.

Eighteen reviews on this site fro ebookers and two give them a score of two out of five and the other 16 give ebookers one out of five. What does that say about the competence, integrity and customer service levels?

Rob Has Earned 4 Votes

Rob N.'s review of eBay UK earned a Very Helpful vote

Rob N.'s review of ebookers earned 3 Very Helpful votes

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