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They have not responded to emails, texts, and I can't find a customer support #. No response after 3 full days and I guess they are closed on weekends?
So my story is I used FiltersFast in the past without issue. Now I'm shipped a filter that isn't the same one I've used in the past and it doesn't fit my fridge. Looks like they replaced the old model with this one. I go to install it and it literally blasted back at me! Anyways I have to do a charge back on my credit card and they will never get my business again.
Over the past 4 years I stuck with Swappa through thick and thin, thinking the savings were worth the hassle. But I would say 75% of my transactions had issues. Junk devices sold as "Mint", scammers trying to have me pay them directly, phones that are not paid off through the carrier, etc. Most recently, I found a device sold to me was not free of contract and the owner settled with a debt collection agency. Now I'm stuck with a device I cannot unlock. Ultimately I have to dispute the charge through Paypal because swappa can't take any other action. I can't honestly say I will ever use them again.
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Empty.
No explanation as to why I don't have the ice maker. Please inform someone I want to know when it...
To management at Filters Fast; I was a customer of Filters Fast for years, but ever since you...
Hello Rob, please send me an email with your order number to Lindsey@filtersfast.com and I will be happy to resolve this issue for you. It sounds like the compatible replacement to the OEM may not be working for your model refrigerator, which we offer a 100% money back guarantee if you do run into that issue. We ask that you allow 48 hours to receive a response from your message, email or text. I will also be looking into our system to see if I can find any unanswered communications.
Thank you,
Lindsey Williams