We had used their services 2 years ago for our business and then cancelled 1year ago,
I had the displeasure of speaking to Elias in accounts receivable who advised me that there was an outstanding balance and that I would need to speak to customer service. Called customer service and advised them that our account had been cancelled Dec 7 2018, to which they have zero record of I spoke to Nizar he has now indicated that he will be starting an investigation into it.
People I would strongly recommend that you file a complaint with your Provincial Government this kind of false and misleading action by a business is covered under our Consumer Protection Act. Regarding the misleading conduct of YP.ca when you are signing up this is the only way to have them dealt with properly.