R J.

Took 4 months to receive 2 chairs—not coming from across the planet, coming from 2 states away. Now I realize they were sitting at a delivery hub for over 2 months, with NO notice to me. It would've been fine if they had originally estimated a 4 month delivery, or had kept me up to date in any way. Instead I had to keep following up, and I got the run-around every time. I ordered in September, and the original delivery window was mid-October. The delivery window got pushed back. Then pushed back again. And again, and again, while the chairs were sitting at a warehouse literally 10 minutes away. Finally they showed up 4.5 months later, with no notice. There was ZERO communication from the company the entire time. Every time I called customer service, they were just trying to get me off the phone, and flat out lied to me.

The best 200 dollars I've spent in a long time. I was distressed for months because of a website that had posted the entire content of my copyrighted book, which was showing up prominently in Google. I had put through several requests to the website, the host, and Google, with no luck. Cloudflare even took the time to specifically say that they couldn't help me. I submitted a 'full-service takedown' case with DMCA.com and the infringing material was removed within 24 hours. I couldn't be happier.