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80

1 Review by Rob

5/28/21

I subscribed to see if I could find any info about my grandparents. The records were REALLY limited and I found nothing my family couldn't tell me. So I decided that I would cancel my subscription.

Well - that's a lot easier said than done. What out for their trick - they have you click an option to cancel, which takes you to the next screen to provide a reason... When you choose your reason it then jumps to what looks like a confirmation page, but actually there is another tiny text link you need to click to finalise it.

Its a sneaky trick. They got 3 additional months payments out of me because I kept thinking the process had completed... all because I didn't read the bottom line of the page.

Customer service are completely unsympathetic. The company must be making thousands out of scamming people by making them think they have unsubscribe.

Tip for consumers:
DO NOT USE!

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stevenh1306
7/24/21

Records of family we found showed only injuries, awards and discipline findings, nothing...

johna3171
7/11/21

Complete waste of time. Stay well clear. The information they hold is already in the public domain.