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Robin R.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Society

Member since June 2017

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1 Review by Robin

6/26/17
I am a treasurer for a non-profit. Back in December, 2016, we received a donation from JustGive, and I deposited it. The check bounced, and our bank charged us a $12.00 fee. In January, 2017, we received a replacement check with a note that JustGive would reimburse us for any bank charges. I sent them an email, and a scan of the bank statement showing the charge. Back and forth emails led me to believe that JustGive would reimburse our $12.00. It is now almost July, 2017, and my last two emails have had no response from JustGive. I am putting a printout of the scan and the email stream into the mail. Maybe this will get our money back. I don't know. I'm just frustated that I'm being ignored, and there is no way to talk to anyone directly at JustGive.

Robin Has Earned 3 Votes

Robin R.'s review of JustGive earned 3 Very Helpful votes

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