I have loved shopping on Amazon for years because of Prime shipping (and free movies!), amount of selection and prices. My favorite aspect, however, is customer service which cannot be topped! I will forever be a loyal customer and count on Amazon for many things from tissue to furniture.
Contacted them within 15 minutes of placing an order to try and change the color of the same style sneakers for my niece because my mom made a mistake. They held on to the shoes and my money and we're going to charge me 15% just to change the color of the order and $30 in shipping charges. I hope they go out of business immediately. I should have stopped payment