Thumbnail of user robinj180

Robin J.

Contributor Level

Total Points
81

1 Review by Robin

  • Getaroom

8/4/20

Customer service reached out to me, apologized for the response I received and fully refunded my deposit. Thank you so much getaroom!

Thumbnail of user karenb355
Karen B. – Getaroom Rep

Robin, Great news-Your refund has been processed! Due to the impact of the COVID-19 pandemic and the amount of inquiries received, the refund time-frame will understandably be longer than normal. We apologize for the delay and appreciate your patience during this global pandemic. We do take all of our customers' reviews very seriously and would appreciate it if you would either update your negative comments/star rating on Sitejabber with your positive resolution, or remove them. On behalf of the entire Customer Service Department with Getaroom.com, we thank you for the service opportunity.

Sincerely,
Getaroom

Robin Has Earned 1 Vote

Robin J.'s review of Getaroom earned a Very Helpful vote

Robin hasn’t received any thanks yous.

Robin doesn’t have any fans yet.

Robin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user yuw27
YU W. reviewed Getaroom
3/27/24

Easy process

Thumbnail of user anneh1052
Anne H. reviewed Getaroom
3/27/24

I found Getarooms website quick and easy to navigate.