I ordered 4 bags of Orange Spice Tea from this business and couldn't be happier with the whole experience. Shortly after ordering, I received a "thank you" note from the business letting me know my business is appreciated. The note also let me know how long it would be before I could expect my delivery. My ordered arrived right on schedule with exactly what I ordered. I could go on and on, but the bottom line is... I'll certainly be ordering from them again. :)