- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Been trying for 10 days to get a video call with a trusted referee. Over and over I get a 5 hour wait. The time only seems to INCREASE. People have lives and things to do. Not spend 10 days staring at a phone. Im almost homeless and starving because my unemployment has stopped. They now have all my personal information. Will be hiring a lawyer and reporting to BBB. No customer service at all! Unprofessional time consuming life altering crap!
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Robin B.'s review of ID.me earned 21 Very Helpful votes
Robin hasn’t received any thanks yous.
Robin doesn’t have any fans yet.
Robin isn’t following anybody yet.
Empty.
I fixed multiple account issues. Verified I'd now stuck in loop of " somethings not right/...
Concept is great. Hard to get to IRS signin acct. Hard to use a security app like 1Pass due to...
Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
IDme Social Response Team