Robin B.

I Ordered a Maniquin head from this site for my daughters schooling, my package has not been shipped. This is the response I got when i inquired about my purchase.
Dear Customer,

I have just been informed by our technical stuff that we have had a
Technical issue with our importation of orders and your order was one of the
Orders affected and therefore created a delay with the shipping, I sincerely
Apologize for this unforeseen situation, your parcel should be shipped
Today.
I do sincerely apologize for the unforeseen inconvenience and could you
Please tell me if you would still like us to ship the product to you or of
Course grant you a full refund.
In the meantime of course, if you have any further questions or comments,
Please do not hesitate to contact me.

Best Regards,
Boris
Virtual Village Ltd

-----Original Message-----
From: Virtual Village US [mailto:*******@virtualvillage.biz]
Sent: Wednesday, October 24,2012 2:20 PM

I responded and then was aked to provide order # which i in fact did, and now NO MORE RESPONSES FROM COMPANY!