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rob f.

Contributor Level

Total Points
82

1 Review by rob

  • CNDirect

8/30/17

I bought a wheel spinner that arrived on time. However the spinner arrived in poor condition. After sending images explaining the defect CN direct kept continue raising questions and buying time without offering a solution. It looks like there is robot automically raising questions.In the end I gave up. I don't want to spend many hours for just a product of EUR 8. Therefore be cautious in case of ordering as complaint handling is weak and not speak about replacement guarantee. I would not recommend this webshop.

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CNDirect C. – CNDirect Rep

Dear Rob, this is Bree from Cndirect.com. Thanks a lot for your order in our site and I am very desire to help you about your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? If you have any more request, you can contact me in live chat or email address: orders@cndirect.com, I will try my best to help you as soon as I can. Have a nice day!

rob Has Earned 2 Votes

Rob F.'s review of CNDirect earned 2 Very Helpful votes

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