I'm presently paying for my Hulu service' and I'm rating it as POOR' lousy connection' programs stall' constantly have to rebuff' sound goes out continually' now lets get the real problem' I repeated asked for a SUPERVISOR' with an agent named SCARLET' she refused' started to asked what other devices I was using' had" I explained to her repeatedly' I a notebook' I wasn't using' she began drilling insisting I had other devices' I asked for a Supervisor repeatedly' I than asked her to hang up' and she would not disengage the call! WTF" Finally I called back talked someone named Andrew' never quite got what his position was except an #** *$#@$' Lousy service lousy company' should be terminated.