I bought a Starbucks gift card through the Raise app and attempted to transfer the balance to my personal Starbucks account. No dice: the Sbux gift card was registered to someone else. I called Raise and was told that the Raise website recommends against doing transfers. I didn't use the website, I said, I used the app. I asked them to refund my order. Nope. The fine print is on the website. Buyer beware, especially if you use the Raise app.
Hi Robert, we'd like to apologize for the troubles that this experience has caused you. We understand how frustrating this situation may be but we can assure you that the gift card is able to be used via voucher form, or through the Raise app. We would also like to assure you that this feedback has been sent to the appropriate parties so we can make those terms a bit more clear in the app. An email has been sent to you as we would like to work towards a resolution. Please don't hesitate to reach back out to us if you have any further questions.