The above item purchased from Clicks. It has or had a permanent filter which unfortunately I accidentally damaged beyond repair. Safeway have not even had the courtesy of responding to my emails attempting to source another filter and Clicks despite numerous emails requesting assistance in getting a filter from Safeway just keep coming back with excuses.
Neither company in my opinion have the remotest idea of " customer service " and I have dumped the Safeway machine. I will purchase another machine only not from Clicks or Safeway.