Robert W.

My first experience with ebay is terrible!
I bought a set of books and it shows this is a set of physical book in title, item details, item specifics that this is a set of 6 physical hardcovered books. They even list the size of the box and the weight of the books. But outside of all those description, the seller write down something to mention that this is ebooks. If the customer did not notice these two line at the end of the book listing page. You will get no refund as the seller will mark it as shipped immediately after you made the order and ebay refuse to refund it.

The seller told me that within 2 dozon of the buyer, two of us did not notice it is ebook. That is a big percentage. I asked the seller why not mention it is an ebook in the title, or details of items or item spefics. The seller refuse to do that.
Ebay even remove the bad review of this seller to fool more customer again. It is still show 100% satisfied of this seller! Ebay is helping the seller to fool the customers!
This is my first and last experience to buy stuff on ebay! NEVER AGAIN!