I ordered a camera through Wal-Mart and they had it shipped from Ted Electronics. When it arrived, the display screen was cracked. I contacted Wal-Mart customer service. They told me Ted Electronics would contact me with details for an exchange. After many emails back and forth with Ted, including pictures sent of the cracked screen, they ended up telling me I would have to go through Wal-Mart for an exchange. I am stuck with a broken camera and getting nothing but the runaround from both Wal-Mart and Ted.