ROBERT R.

Probably the worst company I have ever dealt with. Very obvious fraud claim gets denied, even when I have proof of fraudulent activity and show how their reasoning for the denial was absolutely invalid and has no concrete evidence to back it up.

I had over $2k taken out of my card in 10 days. Most transactions were from Tom Thumb and Kroger. They claim that I frequented those stores 37 times since 2015.

Ok, but I had 27 fraudulent transactions at those stores in 10 days! How can you compare 37 times in 4 years to 27 times in 10 days? Makes no sense. Heck, 10 out of the 27 fraudulent transactions were on the SAME day at different parts of the metroplex, some for the same amount ALL while I'm AT WORK!

There is even more reasoning, but what's the point? No one calls me back, I have emailed and now I get no response. All I get is the same letter with the same reasoning for denial. I have a ton of other people that work with me that have gone through the same issue.

I will be going to the news and every outlet possible with this because I work too hard for $2k+ to be stolen and for them to give me some weak excuse as to why they denied everything. I have given them plenty of opportunities to fix this and work with me, but have gotten absolutely nothing.