I ordered a tablet and a laptop. The tablet crashed as soon I turned it on. I ordered an i5 laptop with windows 10, they sent an i3, probably thinking i wouldn't notice. I sent it back to get my i5 and they sent me an i5 with windows 7 on it... I'm returning it all back and closing my account with a refund. I'll be shocked if they honor the 2 payments i already made.