Robert P.

I was foolish enough to not read up on the reviews about this lot before I ordered a new tyre for my motorbike. What a joke.

It looks and feels like a UK-based company when you visit their web site, but it seems not. The first time I realised it wasn't was when the invoice/order confirmation email arrived in my inbox informing me that the tyres would "probably arrive" in a fortnight's time. It seems they are actually coming from Germany.

I'mnormally quite wise to these companies and pretty furious with myself for getting caught out this time. A while ago I ordered some parts to service my car from autodoc, only to realise after ordering that they too are based in Germany. And they also took about 2 weeks to arrive.

All these companies have one thing in common; they take your money before making it plain where they are based and after the consequences of that become clear, making it almost impossible to cancel the order and go to a local supplier. For the sake of the ten quid I 'saved' on the cost of the tyre I will happily never use companies like this lot ever again.

Caveat emptor!

I bough a replacement battery for my mobile phone but when it arrived it was worse than the original bettery that was over 5 years old.

I tried to contact them, which was impossible as they never responded to any of my emails or messages left on their web site messaging service, There is no contact phone number so you cannot talk to anybody, and even if you could I doubt you would get very far. There are no other email addresses other than *******@uk-mobilestore.co.uk and they never responed to. Any emails sent to this address.

Their web site explains that faulty goods should be returned but don't specify the address to which they should be sent. There is no proper returns procedure, you don't get a return ID or anything like that, and you have no idea whether goods returned will ever be acknowledged. It is just awful. Once they have your money they really don't care - you're on your own.

Companies which treat consumers with such contempt should be shut down. You have been warned - please, for you own sake, DO NOT buy anything from them.