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I love the socks. But I recently turned in two pairs for the warranty and it has been a month and have not gotten a credit for them.
I have put in several claims with this company this year. Customer service will put you on extended hold times, as standard procedure, don't speak very good english. The site will close your claim before it's fixed, or be behind the status. They hold up fixing things, making the contractor jump through hoops, over and over. I dread anything breaking now, because I have to deal with them. Can't wait for the warranty to end now and get someone else.
Robert O.'s review of Darn Tough Vermont earned a Very Helpful vote
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Purchase AHS warranty for my home on 11/3/2022; was told all systems were covered. I was ToId and...
I have been with AHS for over 15 years. Each year I said I would not renew but end up doing it....
Hi Robert,
We're sorry to hear you have not received your replacement credit yet. We send replacement credits by email, which can sometimes land in a spam or junk folder and be easily missed! We want to ensure you get your replacements, so please send our support team an email at support@darntough.com so we can provide you with your credit information!
Thank you,
Darn Tough Vermont