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Robert N.

Socal

Contributor Level

Total Points
80

1 Review by Robert

  • Tasca Automotive Group

10/15/21
Verified purchase

Wrong part and Tasca never returns response. Live chat doesn't work, phones not answered
Wrong part received and no contact from Tasca Parts. They will respond in anyway.
Two different phone numbers state they do not answer at this time. Tried online contact form. Live chat doesn't work tried several times. Keep trying emails.
Its sad I have bought from them before and even pointed others to them on IG. This is my last attempt to be civilized since some have had responses here.
-email
Request for RMA
Order number ******* part number FR3Z-17K707-R left rear mirror - Without shelby, with heat, with memory, with blind spot (correct based on your site description fitting all 2015-2020 mustangs)
Vin 1FA6P8TH4F******* suggested FR3Z-17K707-G but your website description says without blindspot (I have blindspot monitor)
Mirror received much larger 6 x 5" vs 3.6 x 6.3"
Not sure if your website description for both parts is wrong but this part definitely incorrect.
My 30 days from receipt of part is tomorrow and wanted to get this email sent to date stamp contact as live chat does not work, phone number does not get answered.

Tip for consumers:
use anyone but Tasca Parts. Price is decent if its correct. used them in the past but never again. Was about to spends a couple grand to replace entire front 4x4 drive assembly.

Products used:
stuck with wrong part I cannot return

Service
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